1. Agreement to Terms

By accessing or using the services of Hybrid Roofing PA ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

These terms apply to all visitors, users, and others who access or use our roofing services, including but not limited to residential and commercial roofing, siding, stucco remediation, roof deck construction, and related services.

2. Services Description

Hybrid Roofing PA provides professional roofing and exterior renovation services in the Philadelphia, PA area, including:

• Roof repair and replacement (residential and commercial)
• Roof deck construction and renovation
• Siding installation and repair
• Stucco remediation and repair
• Emergency roofing services
• Roof inspections and consultations

All services are subject to availability, proper scheduling, and compliance with local building codes and regulations.

3. Estimates and Pricing

3.1 Free Estimates

We provide free estimates for most services. Estimates are valid for 30 days from the date of issue unless otherwise specified.

3.2 Pricing Changes

All prices are subject to change based on material costs, project scope modifications, unforeseen conditions discovered during work, or changes in local regulations. We will notify you of any significant price adjustments before proceeding with the work.

3.3 Payment Terms

Payment terms will be outlined in your service contract. Typical payment schedules include:

• Deposit required before work begins (typically 30-50% of total cost)
• Progress payments for large projects
• Final payment due upon completion and approval of work

4. Service Contracts

Upon acceptance of an estimate, a detailed service contract will be provided that includes:

• Scope of work and specifications
• Materials to be used
• Project timeline
• Total cost and payment schedule
• Warranty information

Both parties must sign the contract before work begins. Any modifications to the contract must be made in writing and signed by both parties.

5. Warranties

5.1 Workmanship Warranty

We warrant our workmanship for a period specified in your service contract (typically 1-10 years depending on the type of work). This warranty covers defects in installation and workmanship but does not cover normal wear and tear, damage from severe weather events, or issues arising from lack of maintenance.

5.2 Manufacturer Warranties

Materials used carry their own manufacturer warranties. We will provide you with all relevant warranty documentation. Any claims under manufacturer warranties must be directed to the manufacturer.

6. Cancellation and Refund Policy

6.1 Cancellation by Customer

You may cancel your service contract within 3 business days of signing for a full refund of any deposits paid. After this period, cancellations may be subject to:

• Retention of deposit to cover materials ordered and administrative costs
• Payment for any work already completed
• Restocking fees for special-order materials

6.2 Cancellation by Company

We reserve the right to cancel or reschedule services due to weather conditions, material shortages, or other circumstances beyond our control. In such cases, we will notify you as soon as possible and work to reschedule at your convenience.

7. Customer Responsibilities

To ensure successful completion of your project, you agree to:

• Provide accurate information about your property and any known issues
• Ensure access to work areas and utilities
• Remove or secure personal belongings that may be affected by the work
• Obtain any necessary permissions or approvals (HOA, landlord, etc.)
• Communicate any concerns promptly
• Maintain clear communication regarding scheduling and expectations

8. Liability and Insurance

Hybrid Roofing PA carries general liability insurance and workers' compensation insurance as required by Pennsylvania law. However, we are not liable for:

• Pre-existing conditions not disclosed or discoverable during inspection
• Damage caused by severe weather or acts of God
• Issues arising from improper maintenance after service completion
• Delays caused by circumstances beyond our control
• Hidden defects not reasonably discoverable during normal inspection

9. Safety and Compliance

We adhere to all applicable safety standards and building codes. Our team follows OSHA guidelines and local regulations. We maintain the right to stop work if unsafe conditions are encountered until they are resolved.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Hybrid Roofing PA or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

11. Website Use

When using our website, you agree to:

• Provide accurate and complete information in all forms
• Not use the website for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not transmit any viruses or malicious code
• Not engage in any activity that could damage or impair our services

12. Dispute Resolution

12.1 Communication First

If you have any concerns or disputes regarding our services, we encourage you to contact us directly first. Most issues can be resolved through open communication.

12.2 Mediation and Arbitration

If a dispute cannot be resolved through direct communication, both parties agree to attempt mediation before pursuing litigation. Any unresolved disputes shall be governed by the laws of the Commonwealth of Pennsylvania.

13. Limitation of Liability

To the maximum extent permitted by law, Hybrid Roofing PA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms of Service, along with any signed service contracts, constitute the entire agreement between you and Hybrid Roofing PA regarding the use of our services and supersede all prior agreements and understandings.